Policies

Policies

lobbyThanks and we look forward to welcoming you to Jail Hill Inn, Galena’s newest lodging property, very soon! Jail Hill Inn is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 14 (fourteen) days* prior to your arrival date to cancel your reservation.

In the unlikely event that you must cancel with less than Two Weeks (14) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made. If you have questions or need assistance with these policies, please contact the innkeeper at 815-777-3000 as soon as possible.

Rates/policies are subject to change and vary during high impact periods and special requests. *A 30 day cancellation notice is required on whole house bookings and for some holidays and special events.

Check-in: 4:00 PM – 9:00 PM. If arriving outside of check-in times, please call to make arrangements.

To Find Jail Hill Inn using GPS, use 319 Meeker Street, Galena, IL 61036.
Feel free to contact the innkeeper at 815-777-3000 for directions, updates or anything we can assist with.

Check-out: 12:00 Noon.

Absolutely No Smoking inside; however designated outdoor smoking areas are available.

Jail Hill Inn is a 135 year old building that is 4 stories tall. The Suites on the 3rd and 4th floor offer impressive views and amenities and do require climbing 3 or 4 flights of stairs to your suite and the property does not feature an elevator.

No Pets or children under 15 given the intimate size of the historic property.

Enjoy your stay and we look forward to assisting you anyway we can to make your Galena getaway, a very special one!